All your prescription medications & pharmacy essentials delivered for FREE!
+ virtual doctor visits and more...
From: Pillway & Snowbird Advisor*
Available to residents of Ontario, Alberta and British Columbia only.
Snowbird Advisor is pleased to announce that we have partnered with Pillway, a leading digital pharmacy in Canada, to provide Snowbird Advisor members with convenient access to everyday pharmacy needs and travel-friendly medication supply options.
Here's why Pillway is an ideal pharmacy solution both at home in Canada and for snowbird travel:
- Travel-Friendly Service: Get an extended supply of up to 6 months at a time* for your prescription medications, ensuring you have enough for your travels. And if you're travelling to the U.S., Pillway can even ship additional prescription medications to you in the U.S. if needed.**
- Fast, Free Delivery in Canada: Say goodbye to trips to the pharmacy. Pillway delivers your prescription medications and essential pharmacy supplies right to your doorstep for free in Canada - as fast as the next day - saving you time and effort.
- Personal Pharmacist Support: Need assistance or advice? Pillway's friendly, experienced pharmacists are just a call, text, email, or chat away. They're ready to help you with any questions or concerns you may have.
- FREE Virtual Doctor Visits: See a Canadian doctor virtually for free*** through virtual from the comfort of your own home, while you're on the go, or when you're travelling. It's a fast, convenient way to address your healthcare needs without leaving your environment. Only Available in Alberta and British Columbia.
- Automatic Refills & Renewals: Forget the hassle of remembering to refill and renew your prescriptions. Pillway takes care of it for you, making sure you always have your medications on time, so you never miss a dose.
- Simple Medication Management: Your medications come pre-sorted in personalized packs with each individual pack clearly showing the date, time, dose and medication names, so you know exactly what to take and when - particularly ideal if you take multiple medications.
Snowbird Advisor members can unlock exclusive offers and discounts by signing up with Pillway using code SNOWBIRDS.
Call to speak with a Pillway Customer Care Specialist today who can answer any questions you may have about Pillway's program for Snowbird Advisor members:
1-833-PILLWAY (745-5929)
Or request a callback from a Pillway Customer Care Specialist by filling out the form below:
Get answers to frequently asked questions about Pillway:
Is there a cost to sign up with Pillway?
Is there a cost to sign up with Pillway?
No, there is no cost to activate your account, and no additional cost for delivery or pre-sorted medication packaging.
How much does delivery cost?
How much does delivery cost?
Delivery of prescription medication is always FREE in Ontario, Alberta and British Columbia.
In all other provinces, delivery of prescription medication is FREE for Maintenance (i.e. Ongoing) medications, but not for Acute (i.e. One-Time) medications.
For U.S. shipping costs, please see the FAQ below.
How does shipping to the U.S. work?
How does shipping to the U.S. work?
Who is U.S. shipping available to?
Shipping to the U.S. is available to non-U.S. citizens. It is not available to U.S. citizens, even if you are a Canadian resident.
What types of medications can be shipped to the U.S.?
Shipping to the U.S. is only available for ongoing/maintenance medications - excluding medications that require temperature control packaging - and is not available for acute/one-time medications.
U.S. Shipping costs
Shipping to the U.S. is free for individuals who have completed at least 2 prescription medication renewal cycles with Pillway in Canada prior to having their medication shipped to the U.S.
Otherwise, there is a $50 fee for shipping to the U.S., which you will be reimbursed for if you complete at least 2 prescription medication renewal cycles with Pillway in Canada after you return from travelling.
U.S. Customs/duty fees
Any customs/duty fees levied for shipping to the U.S. are done so by the customs agents and are outside of the control of Pillway. To ensure timely delivery, patients are responsible for all customs/duty fees and Pillway will not be responsible for any customs/duty fees.
How long will it take for my prescriptions to arrive?
How long will it take for my prescriptions to arrive?
For most urban and suburban locations, shipments arrive the next business day.
In remote locations, service may take longer.
Ask a member of our pharmacy staff when filling your prescription for an estimated delivery time.
Who can use Pillway?
Who can use Pillway?
Anyone with a prescription from a prescriber licensed to practice in Canada can use Pillway.
Faxed prescriptions must originate from the prescriber’s office.
Does Pillway accept insurance plans?
Does Pillway accept insurance plans?
If you have an insurance plan Pillway will arrange direct billing with your insurance provider if it is available.
In Ontario, Alberta and British Columbia, we offer direct billing for provincial drug insurance plans as well as all major private insurance providers.
In other provinces, we currently offer direct billing for all major private insurance providers.
If you have private insurance or provincial coverage call us to determine eligibility.
Is my information private?
Is my information private?
All your personal information is protected. Information is only used and disclosed for the purpose of processing benefit plan claims For full details read Pillway's Privacy Policy.
Does Pillway provide pharmacist counselling?
Does Pillway provide pharmacist counselling?
Yes, Pharmacist counselling is provided for all initial prescriptions and any follow-up questions. Experienced pharmacists are available for private and confidential consultation over the phone.
How do I contact a pharmacist?
How do I contact a pharmacist?
To speak with a pharmacist you can either:
1) Call toll-free at 1-833-745-5929 during the following business hours:
Monday - Friday: 9:00 am -8:00 pm ET
Saturday: 10:00 am - 5:00 pm ET
2) Book an appointment online and a pharmacist will call you at a time that is convenient for you.
How do I transfer my existing prescriptions from my current pharmacy?
How do I transfer my existing prescriptions from my current pharmacy?
You can transfer your prescription by calling us directly at 1-833-PILLWAY (745-5929) or by sending a picture via the Pillway mobile app.
Once we receive your request we’ll handle the rest. Our pharmacist will contact your current pharmacy directly to transfer your prescriptions over to Pillway.
Moving forward you can have your doctor fax directly to Pillway.
Important Notes:
Disclaimer - All products and services are provided solely by Pillway. Snowbird Advisor is not a pharmacy, does not provide any pharmacy-related products or services and will not be held liable for any such products or services.
* Please note that while 6-month supplies of prescription medication are often possible, some insurance plans may not allow for a 6-month supply.
Ontario residents who are eligible for coverage under their provincial drug insurance plan can get up to a 6 month supply before they leave that they can take with them when travelling.
Alberta and British Columbia residents who are eligible for coverage under their provincial drug insurance plan and are travelling to the U.S. can get a 3 month supply before they leave and have another 3 month supply shipped to them in the U.S.
** Shipping to the U.S. is not available to U.S. citizens, even if you are a Canadian resident.
Shipping to the U.S. is only available for ongoing/maintenance medications - excluding medications that require temperature control packaging - and is not available for acute/one-time medications.
Shipping costs and customs/duty fees may apply. Shipping to the U.S. is free for individuals who have completed at least 2 prescription medication renewal cycles with Pillway in Canada prior to having their medication shipped to the U.S.
Otherwise, there is a $50 fee for shipping to the U.S., which you will be reimbursed for if you complete at least 2 prescription medication renewal cycles with Pillway in Canada after you return from travelling.
Any customs/duty fees levied for shipping to the U.S. are done so by the customs agents and are outside of the control of Pillway. To ensure timely delivery, patients are responsible for all customs/duty fees and Pillway will not be responsible for any customs/duty fees.
*** Virtual doctor appointments are covered by provincial health plans in Alberta and British Columbia. You must be covered by one of these provinces' health plans to be eligible for free virtual doctor appointments. As of December 1, 2022, changes to Ontario's provincial health plan have limited coverage for virtual doctor appointments, which means this service may not be available to Ontario residents.
